COLOCATION SERVICES IN THE EUROPEAN LIQUIDITY CENTER (EULC) – BASILDON, UK

ICE Data Services’ state-of-the art, tier 4 data center in Basildon, Essex, UK provides colocation space and supporting services to ICE Data Services customers.

Facility highlights:

  • 30,000 square metre building situated on a 65 hectare site 53 kilometres from central London.
  • Full tier 4 facility (2N) incorporating seven 1,000 square metre halls.
  • Three 1,000 square metre halls are currently in operation, with 1MW of power per hall, expandable to 3MW as required. The 1,000 square metre Hall 1 is dedicated to colocation customers.
  • Redundant fiber is diversely routed into and out of the data center, providing latency connectivity to ICE’s access centers in central London.
  • Powered by two diversely routed National Grid power feeds, each terminated via its own transformer station on site.
  • Forty-eight hours of emergency generator fuel storage and cooling tower water as standard, additional available if required.
  • Blast-hardened building with all mechanical and electrical (M&E) systems on the ground floor and the data halls on the mezzanine floor.
  • Mechanical Uninterruptable Power Supplies (UPS) is N+N per Hall. The main chiller plant is N+N, with ice storage back up offering 10 minutes coverage at full capacity per data hall.
  • Heating, Ventilation and Air Conditioning (HVAC) system at N+N per Hall.
  • Fire detection via early smoke detection (VESDA) within each CRAC corridor.
  • Fire Suppression via Hi-Fog water mist suppression system with locally activated heat detection system.
  • 24/7 building management system providing continuous temperature and humidity monitoring.
  • Carrier Meet Me Room facilities allowing customers a choice of telecommunications provider for services into and out of the colocation hall.

EULC COLOCATION FACILITIES

The European Liquidity Center’s facilities provide equal and uninterrupted access to markets and venues hosted in Basildon.

Customers are able to select from colocation cabinet units in configurations of:

  • Standard Density Full Cabinet (4kW).
  • High Density Full Cabinet (9kW).
  • Micro-Colo Partial Cabinet Solution (0.5kW or 1kW).

Full cabinet configurations vary only in terms of power, providing:

  • 4kW/9kW of N+N power as requested and selected by the Customer1.
  • 46U of usable space, within a 52U high, 800mm wide x 1000mm deep cabinet. An additional 8U of space is occupied by supporting infrastructure e.g. Top of Rack switches, power strips, and patch panels.
  • Center post construction avoids corner post obstructions.
  • Open base configuration for unhindered cable access.
  • Fully adjustable vertical equipment rails to support mounting technologies 19 inch (EIA 310) and 23 inch, and ESTI.
  • All cabinets are independently rated to 1000kg equipment load.
  • Front to back cooling with the ability to reconfigure for equipment needing side-to-side ventilation.
  • High-flow and reinforced vented front and rear doors with mastered combination locks.
  • Horizontal and vertical cable management.

Cabinets are allocated as “next available” as orders are received and to meet any specific customer requirements.  For customers requesting multiple, contiguous cabinets, contiguous space will be provided where possible.  If not available, cabinets will be allocated throughout the colocation hall and can be connected via a Liquidity Center Cross Connect (LCX).

Customers wanting to order contiguous space in the colocation hall can also take advantage of the Power Not Utilised (PNU) facility at additional charge2. This is available only within the standard hall, not within caged environments.

In additional to our full cabinet offerings, ICE Data Service’s micro-colo solution for Exchange Members provides cost effective colocation space for smaller colocation footprint requirements.  As part of the standard installation, customers can utilize up to 6U of rack space and 0.5kW resilient power.   Additional power, space, service and connectivity options can be added to the base solution at extra charge.


EULC DATA CENTER SUPPORT

Customer equipment within the EuLC colocation hall unit is installed, uninstalled and modified by ICE’s qualified Data Center Operations staff or its authorized agents.  Installation covers:

  • Multimode fiber from colocation cabinet to network service to which a customer subscribes e.g. SFTI IP (Colo IP) or the Liquidity Customer Network (LCN-LX) where cable lengths from ICE network equipment to customer cabinets are harmonised for equal access;
  • Installation of equipment within a client’s colocation cabinet; and
  • Installation of patch cabling within the colocation cabinet3.

LCX cabling is also available for connectivity between a firms own colocation cabinets or for connection to their selected telecommunications provider in the MMR.

Beyond initial installation, ICE provides a high quality 24x7 on-site remote-hands service for maintenance needs. Charged at a fixed, hourly rate support includes hardware changes, equipment resets, hardware replacement and visual checks. This remote hands support can be requested directly via:

EuLC (Basildon) Data Center Operations: Telephone: +44 (0)20 3017 5800 Email: SN-DCO-BAS@TheIce.com

Customers who elect to occupy caged space areas may be permitted to perform cabling in the cabinets within the caged area as long as performed in line with EuLC Operating Policies.  Security for all cabinets in the shared colocation area is also ensured as all cabinets are secured using individual combination lock security on the front and back of the cabinets and the colocation hall is monitored by recorded CCTV cameras 24/7/365.


EULC COLOCATION NETWORK CONNECTIVITY SERVICES

Customers of the EuLC can select from two primary customer networks depending on requirements; SFTI IP or LCN-LX.  All network connections include “meet me” patch frame delivery, the harmonised cabling (i.e. equal cable lengths) between the ICE network equipment in the colocation hall and each customer cabinet.   Customers have a choice between 1Gbps and 10Gbps connection speeds to meet their individual requirements.

SFTI IP (Colo IP) supports layer 2 and layer 3 network services and extends beyond local service connectivity to Basildon systems.   Access includes remote ICE & Euronext Exchanges, ICE Data Services data and systems, third party data, trading services and connectivity to customers’ remote SFTI-connected sites.  

    • Each SFTI IP connection is actively monitored via fiber-optic taps.  These are passive and do not impact latency or line performance.
    • Customers configure logical interfaces (VLANs) for each service establishing a BGP peering session to exchange IP routing information. NAT is not supported and each customer connection is filtered to receive and submit only the authorised set of routes and services.  Ports support both unicast and multicast connectivity.
    • Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.

SFTI LCN-LX provides low latency, layer 3 access to ICE, Euronext and third-party hosted venues located within the data center, including order entry and market data services.  It is the primary network within the EuLC, providing customers improved latencies compared to the SFTI IP service.

    • The spine-and-leaf deployment allows for scalability as ICE can add edge switches in future whilst maintaining a consistent latency profile across all switches and ports. Ports are actively monitored for physical and logical status and where required, detailed latency or packet interrogation tools able to be quickly deployed for troubleshooting, issue resolution or query.
    • Services taken over the LCN all share a single, non-tagged interface and VLAN tagging set by the customer may be ignored or tagged packets discarded.  Route exchange is via BGP and NAT on the LCN switch is not supported. Ports support both unicast and multicast connectivity.
    • Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.

SFTI Colo IP and LCN-LX advertises IPv4 routes for all public unicast services, multicast sources and rendezvous points in the data center. All application message types are supported over these network distribution platforms via industry standard protocols.

In addition to local network connectivity, ICE also provides supporting connectivity services to co-located customers of:

Liquidity Center Cross-Connect (LCX) layer 1 connection between customer racks in the data halls4.

    • For this service, ICE Data Services provides the connection and maintains the physical state of the connection, but does not administer or provide for traffic flow that occurs on the connection.

Timing Services to meet our customer specific time service requirements of precision and traceability.  Service options are:

    • NPLTime® is ICE’s colocation PTP timing product linked directly to NPL’s UTC time source; 
    • Direct access to GNSS (GPS, Glonass, Galileo) signals via low-loss coaxial cable; or 
    • Access to the ICE colocation Stratum-1 NTP servers via LCN-LX.


EULC CONNECTIVITY SUPPORT

For Connectivity Support, customer can contact ICE’s Network Operations team 24/7/3655 via: 


Conditions for Accessing the Services

Conditions for operating within ICE’s data center are in the published webpage & Colocation Operating Policies - European Liquidity Center – Colocation Operating Policies

Customers should also see clause 2 of the “Additional Terms- Colocation”

Additional terms relating to activity within the EuLC in Basildon can be found at:



COLOCATION SERVICES IN 350 EAST CERMAK – CHICAGO, US

ICE Colocation provides efficient and cost effective access to ICE trading and clearing systems hosted in 350 East Cermak in Chicago, US.

Customers requiring cabinet space for trading and/or network infrastructure are able to purchase colocation space in the ICE managed colocation area on the 2nd floor. Within the colocation facility, ICE provides and maintains all facility relationships such as power, cooling and area security.

Facility Highlights:

  • Fully managed colocation service for which ICE leases approximately 4,000 sq ft of caged space within the 350 East Cermak Data Center.
  • Power facilities support up to 540kW in 2N configuration with one 2000kW back-up generator in case of outage.
  • Redundant fiber at equal lengths connects ICE’s data center to the colocation suite for full market connection redundancy.
  • Local Ethernet connectivity for customer hardware to ICE market and clearing systems.  
  • Cable lengths from ICE network edge equipment to customer cabinets are equal length to ensure fairness of access.
  • Heating, Ventilation and Air Conditioning (HVAC) uses the building down flow CRAC and air-cooled chilled water system to provide cooling and maintain constant temperature for customer hosted infrastructure.
  • 24/7 continuous temperature and humidity monitoring.
  • Meet Me Room facilities allow customers a choice of telecommunications provider for services into and out of the colocation hall.


COLOCATION FACILITIES

Cabinets are available for customers with specification of 42U usable space, dimensions 44U, 24”W, 42”D Physical Rack Height 44U Max Height 84” Max Width.  These are provided as full cabinets only with base power configuration of 3kW of redundant power.   Where required by customers, this can be incremented with additional charge up to a total of 5kW per cabinet.  

Cabinets are allocated as “next available” as orders are received and to meet any specific customer requirements.


DATA CENTER SUPPORT

Customer equipment hosted in ICE’s managed colocation in Chicago can be installed, uninstalled and modified by ICE’s qualified Data Center Operations staff or by customer representatives on the approved colocation access list. ICE will install the:

  • Single mode or Multi mode fiber from colocation cabinet to the relevant network service to which a customer subscribes e.g. ICE Colo (standard) or the Liquidity Customer Network (LCN).

Cross Connects are available for connectivity within the colocation suite, to access a customer owned space outside of ICE colocation or for connection to their selected telecommunications provider in the MMR. All connectivity into and out of colocation must be via the 2nd floor Meet Me Room.

As an ongoing service, ICE also provides a high quality 24x7 on-site remote-hands service for maintenance needs, including hardware changes, equipment resets, hardware replacement and visual checks. Support is charged at a fixed hourly rate and can be requested directly via email to:

Chicago Data Center Operations: DC-Support-CHI@theice.com


ICE Colocation chicago - network connectivity services

Colocation Customers can select from two primary customer networks depending on requirements; ICE Colo or LCN. Base colocation requires a pair of redundant connections per cabinet with additional connections available at extra charge and at customer request. All network connections include equal cable lengths) between the ICE network equipment in the colocation hall and each customer cabinet.

ICE Colo provides layer 3 network access to the local ICE Trading and Clearing systems.   Utilizing carrier-grade infrastructure the high capacity hardware provides a highly available, cost effective service and maintains the security, operational integrity, and high standards of availability of ICE Trading, Data & Clearing systems:

    • Customers can select from 1Gbps or 10Gbps connection speeds.
    • Ports are actively monitored for physical and logical status with detailed latency or packet interrogation tools able to be quickly deployed for troubleshooting, issue resolution or query where required.
    • Customers configure a single VLAN interface for services establishing a BGP peering session to exchange IP routing information. NAT is not supported and each customer connection is filtered to receive and submit only the authorised set of routes and services.  Ports support both unicast and multicast connectivity.
    • Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.

ICE LCN provides low latency, deterministic layer 3 access to ICE Chicago systems, including order entry, market data and clearing services.  Using high-speed, single-chip switch technology it provides customers improved latencies compared to the ICE Colo connectivity service.

    • Customers can select from 1Gbps or 10Gbps connection speeds.
    • Implemented with spine-and-leaf deployment, this allows for scalability as ICE can add edge switches in future whilst maintaining a consistent latency profile across all switches and ports. Ports are actively monitored for physical and logical status with detailed latency or packet interrogation tools able to be quickly deployed for troubleshooting, issue resolution or query where required.
    • Services taken over the LCN all share a single, non-tagged interface and VLAN tagging set by the customer may be ignored or tagged packets discarded.  Route exchange is via BGP and NAT on the LCN switch is not supported. Ports support both unicast and multicast connectivity.
    • Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.

Minimum required connectivity is delivered via a redundant pair of either Multi-Mode cables with LC-Hand-Off, for 1G standard colocation connections, or Single-Mode cables with LC Hand-Off for all 10G connections and for 1G LCN connections.

Both ICE Colo and LCN advertise IPv4 routes for all public unicast services, multicast sources and rendezvous points in the data center.  All application message types are supported over these network distribution platforms via industry standard protocols.  

In addition to local network connectivity, ICE also provides supporting connectivity services to co-located customers of:

Internet connection facilitating remote access to a customer’s hosted colocation equipment.  Available on request, this is a 2Mbps connection delivered via copper hand-off.

Timing Services to meet customers’ precision time requirements:

    • PTP timing services synchronized to ICE’s grandmaster clocks; or 
    • Direct access to GNSS (GPS, Glonass, Galileo) signals via low-loss coaxial cable.

Timing services are provided via separate and dedicated connections and at additional charge.


ICE CHICAGO CONNECTIVITY SUPPORT

For Connectivity Support, customer can contact ICE’s Network Operations team 24/7/3657 via:   


CONDITIONS FOR ACCESSING THE SERVICES

Conditions for operating within ICE’s data center are in the published webpage and also within:



1Additional power configurations are available at 6kW or 18kW

2ICE reserves the right to review space given over to PNU and pricing on a bi-annual basis and to allocate this to other customers requiring powered space with 3 months’ notice. Right of first refusal will be given to the PNU reservation holder.

3Cables are to be provided by customers or can be purchased from ICE at additional charge

4Customers should confirm that their intended use of the cross-connect does not breach the Colocation Operating Policies.

5 all inbound Operations calls are forwarded, based on the time of day, per the follow the sun model 24x7x365

6Cables are to be provided by customers or can be purchased from ICE at additional charge

7 all inbound Operations calls are forwarded, based on the time of day, per the follow the sun model 24x7x365