Serving Customers Around the World
Our business is built around the recognition that the needs of our customers should come first. Whether it’s a Q&A phone call with our 24-hour trading help desk, a platform tutorial with a technical account manager or a one-on-one meeting with an ICE product expert, we’re here to support your needs whenever and wherever you need us.
Select Your Support Option
View Our Contact Directory
Trading and Clearing Support |
Email / +1 770 738 2101 |
| Market Supervision / ICE Futures U.S. & ICE Futures Canada | Email / +1 212 748 3949, Option 1 |
| Market Supervision / ICE Futures Europe | Email / +44 (0)20 7382 8200, Option 2 |
| Market Supervision / ICE Endex Derivatives Market | Email / +44 (0)20 7382 8200, Option 3 |
| Market Supervision / ICE Endex Spot Market (24/7 support) | Email / +31 20 305 5120 |
| Market Supervision / ICE Futures Singapore |
Email /
+1 212 748 3949, Option 4
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| Market Operations / ICE NGX | Email / 888.NGX.5888 / +1 403 974 4357 |
| Clearing Operations/ ICE NGX | |
| Market Supervision / ICE OTC | Email / +1 770 738 2101, Option 1, Sub-Option 1 |
| ICE Link Helpdesk / Credit | Email /
(Americas) +1 770 738 2101, Option 3 (EMEA/Asia-Pac) +44 (0)20 7488 5100, Option 3 |
| ICE eConfirm & ICE Trade Vault Help Desk | Email / +1 770 738 2101, Option 4 |
| Creditex Group Help Desk |
Email /
Creditex Securities (North America) +1 212 323 8520
Creditex Brokerage (Europe) +44 (0)20 7429 3050 Creditex Singapore (Asia-Pacific) +65 6411 0649 |
| ICE Instant Messaging, Options Analytics (IOA) | Email / +1 770 738 2101 Option 9
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| WebICE, ICE Block | Email / +1 770 738 2101 / +44 (0)20 7488 5100 Option 1 Sub-Option 1
|
ICE Data Services Support |
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| BondEdge Solutions | Email / +1 770 999 4501 Option 1
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| Connectivity |
Connectivity Sales:
US: +1 770 661 0010, Option 3 Europe: +44 207 429 4610 APAC: +61 3 9249 2093 |
| eSignal Desktop | Americas: +1 770 999 4511
Europe: +44 203 948 6511 Middle East: +00 971 4 523 2545 Singapore: +65 3158 3105 Australia: +61 3 9067 7000 |
| FutureSource | Americas: +1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 |
| Market-Q | Americas: +1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 |
| Pricing and Reference Data | Americas: +1 770 999 4501 Option 2
EMEA: +44 203 948 6501 Option 2 Australia: +61 3 9071 4592 Option 2 Hong Kong: +852 3018 8279 Option 2 Singapore: +65 6817 6211 Option 2 Tokyo: +81 3 4520 8110 Option 2 |
| Real-Time Feeds | Americas: +1 770 999 4501 Option 3
EMEA: +44 203 948 6501 Option 3 Australia: +61 3 9071 4592 Option 3 Hong Kong: +852 3018 8279 Option 3 Singapore: +65 6817 6211 Option 3 Tokyo: +81 3 4520 8110 Option 3 |
| Support for DataX, DGX, EvalueX, RMX & SDX Products |
Americas: +1 212 832 7350
EMEA: +44 207 730 3339 APAC: +65 6221 2475 Australia: +613 9071 4592, Option 5 |
| Sales contact for other ICE Data Services | Email / +1 212-748-4154
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| Compliance / ICE Futures U.S. | Email / +1 212 748 4008 |
| Compliance / ICE Futures Europe | Email / +44 (0)20 7065 7797 |
| Compliance / ICE Futures Canada | Email / +1 204 925 5000, Option 4 |
| Sales Contact for DataX, DGX, EvalueX, RMX & SDX Products |
Americas: +1 212 748 4000
EMEA: +44 (0) 20 7488 5100 Hong Kong: +852 3962 8100 Mumbai +91 22 6743 8588 Singapore +65 6594 0160 Melbourne +61 3 9249 2171 - Option 1 Tokyo +813 3206 7533 |
| Sales Contact for Other ICE Data Services |
| Press and Media Inquiries | |
| Investor Information |
For additional information, please visit our Investors & Media Page
| Technical Support | Email / +1 770 738 2101 Option 5 |
| Licensing & MFT Enquiries |
Email /
U.K. +44 (0)20 3540 7200
U.S. +1 347 252 6465 |
| Whistleblowing | Email / +44 (0)20 7429 7113 |
| General Inquiries | Email / +44 (0)20 7429 7100 |
| ICE Cybersecurity |
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