Our business is built around the recognition that the needs of our customers should come first. Whether it’s a Q&A phone call with our 24-hour trading help desk, a platform tutorial with a technical account manager or a one-on-one meeting with an ICE product expert, we’re here to support your needs whenever and wherever you need us.
View Our Contact Directory
Trading and Clearing Support |
Email / +1 770 738 2101 |
| Market Supervision / ICE Futures U.S. & ICE Futures Canada | Email / +1 212 748 3949, Option 1 |
| Market Supervision / ICE Futures Europe | Email / +44 (0)20 7382 8200, Option 2 |
| Market Supervision / ICE Endex Derivatives Market | Email / +44 (0)20 7382 8200, Option 3 |
| Market Supervision / ICE Endex Spot Market (24/7 support) | Email / +31 20 305 5120 |
| Market Supervision / ICE Futures Singapore |
Email /
+1 212 748 3949, Option 4
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| Market Operations / ICE NGX | Email / 888.NGX.5888 / +1 403 974 4357 |
| Market Supervision / ICE OTC | Email / +1 770 738 2101, Option 1, Sub-Option 1 |
| ICE Link Helpdesk / Credit | Email /
(Americas) +1 770 738 2101, Option 3 (EMEA/Asia-Pac) +44 (0)20 7488 5100, Option 3 |
| ICE eConfirm & ICE Trade Vault Help Desk | Email / +1 770 738 2101, Option 4 |
| Creditex Group Help Desk |
Email /
Creditex Securities (North America) +1 212 323 8520
Creditex Brokerage (Europe) +44 (0)20 7429 3050 Creditex Singapore (Asia-Pacific) +65 6411 0649 |
| ICE Chat, Options Analytics (IOA) | Email / +1 770 738 2101 Option 9
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| WebICE, ICE Block | Email / +1 770 738 2101 / +44 (0)20 7488 5100 Option 1 Sub-Option 1
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ICE Data Services Support |
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| BondEdge Solutions | Email / +1 770 999 4501 Option 1
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| Connectivity |
Connectivity Sales:
US: +1 770 661 0010, Option 3 Europe: +44 207 429 4610 APAC: +61 3 9249 2093 |
| eSignal Desktop | Americas: +1 770 999 4511
Europe: +44 203 948 6511 Middle East: +00 971 4 523 2545 Singapore: +65 3158 3105 Australia: +61 3 9067 7000 |
| ICE Connect / FutureSource | Americas: +1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 Direct Message
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| ICE Data Indices | Email /
US +1 770 999 4501 Option 6, Sub Option 1
EMEA +44 203 948 6501 Option 6, Sub Option 1 |
| Market-Q | Americas: +1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 Direct Message
|
| Pricing and Reference Data | Americas: +1 770 999 4501 Option 2
EMEA: +44 203 948 6501 Option 2 Australia: +61 3 9071 4592 Option 2 Hong Kong: +852 3018 8279 Option 2 Singapore: +65 6817 6211 Option 2 Tokyo: +81 3 4520 8110 Option 2 |
| Real-Time Feeds | Americas: +1 770 999 4501 Option 3
EMEA: +44 203 948 6501 Option 3 Australia: +61 3 9071 4592 Option 3 Hong Kong: +852 3018 8279 Option 3 Singapore: +65 6817 6211 Option 3 Tokyo: +81 3 4520 8110 Option 3 |
| Support for DataX, DGX, EvalueX, RMX & SDX Products | |
| Sales Contact for Other ICE Data Services |
| Compliance / ICE Futures U.S. | Email / +1 212 748 4008 |
| Compliance / ICE Futures Europe | Email / +44 (0)20 7065 7797 |
| Sales Contact for DataX, DGX, EvalueX, RMX & SDX Products |
Americas: +1 212 748 4000
EMEA: +44 (0) 20 7488 5100 Hong Kong: +852 3962 8100 Mumbai +91 22 6743 8588 Singapore +65 6594 0160 Melbourne +61 3 9249 2171 - Option 1 Tokyo +813 3206 7533 |
| Sales Contact for Other ICE Data Services |
| Press and Media Inquiries | |
| Investor Information |
For additional information, please visit our Investors & Media Page
| Technical Support | Email / +1 770 738 2101 Option 5 |
| Licensing & MFT Enquiries |
Email /
U.K. +44 (0)20 3540 7200
U.S. +1 347 252 6465 |
| Whistleblowing | Email / +44 (0)20 7429 7113 |
| General Inquiries | Email / +44 (0)20 7429 7100 |
| ICE Cybersecurity |
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