Our business is built around the recognition that the needs of our customers should come first. Whether it’s a Q&A phone call with our 24-hour trading help desk, a platform tutorial with a technical account manager or a one-on-one meeting with an ICE product expert, we’re here to support your needs whenever and wherever you need us.
Trading and Clearing Support | |
| Market Supervision / ICE Futures U.S. & ICE Futures Canada |
Email /
+1 212 748 3949, Option 1
|
| Market Supervision / ICE Futures Europe |
Email /
+44 (0)20 7382 8200, Option 2
|
| Market Supervision / ICE Endex Derivatives Market |
Email /
+44 (0)20 7382 8200, Option 3
|
| Market Supervision / ICE Endex Spot Market (24/7 support) |
Email /
+31 20 305 5120
|
| Market Supervision / ICE Futures Singapore |
Email
/
+1 212 748 3949, Option 4
|
| Market Operations / ICE NGX |
Email /
888.NGX.5888 / +1 403 974 4357
|
| Market Supervision / ICE OTC |
Email /
+1 770 738 2101, Option 1, Sub-Option 1
|
| Market Supervision / ICE Futures Abu Dhabi |
Email /
+971 (0) 22 454 909, Option 5
|
| ICE Link Helpdesk / Credit |
Email /
(Americas) +1 770 738 2101, Option 3
(EMEA/Asia-Pac) +44 (0)20 7488 5100, Option 3 |
| ICE eConfirm & ICE Trade Vault Help Desk |
Email /
+1 770 738 2101, Option 4
|
| Creditex Group Help Desk |
Email /
Creditex Securities (North America) +1 212 323 8520
Creditex Brokerage (Europe) +44 (0)20 7429 3050 Creditex Singapore (Asia-Pacific) +65 6411 0649 |
| ICE Chat, Options Analytics (IOA) |
Email / +1 770 738 2101 Option 9
|
| WebICE, ICE Block |
Email
/ +1 770 738 2101 / +44 (0)20 7488 5100 Option 1 Sub-Option 1
|
ICE Data Services Support | |
| ICE Data Analytics / BondEdge |
Email / +1 770 999 4501 Option 1
|
| Connectivity | |
| eSignal Desktop |
Americas:
+1 770 999 4511
Europe: +44 203 948 6511 Middle East: +00 971 4 523 2545 Singapore: +65 3158 3105 Australia: +61 3 9067 7000 |
| ICE Connect / FutureSource |
Americas:
+1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 Direct Message
|
| ICE Data Indices |
Email /
US +1 770 999 4501 Option 6, Sub Option 1 EMEA +44 203 948 6501 Option 6, Sub Option 1 |
| Market-Q |
Americas:
+1 770 999 4501 Option 4
EMEA: +44 203 948 6501 Option 4 Australia: +61 3 9071 4592 Option 4 Hong Kong: +852 3018 8279 Option 4 Singapore: +65 6817 6211 Option 4 Tokyo: +81 3 4520 8110 Option 4 Direct Message
|
| Pricing and Reference Data |
Email / Americas:
+1 770 999 4501 Option 2
EMEA: +44 203 948 6501 Option 2 Australia: +61 3 9071 4592 Option 2 Hong Kong: +852 3018 8279 Option 2 Singapore: +65 6817 6211 Option 2 Tokyo: +81 3 4520 8110 Option 2 |
| Consolidated Feed and ICE DataVault |
Email / Americas:
+1 770 999 4501 Option 3
EMEA: +44 203 948 6501 Option 3 Australia: +61 3 9071 4592 Option 3 Hong Kong: +852 3018 8279 Option 3 Singapore: +65 6817 6211 Option 3 Tokyo: +81 3 4520 8110 Option 3 |
| ICE Data Derivatives |
Americas:
+1 770 999 4501, Option 5
EMEA: +44 (0)20 3948 6501, Option 5 APAC: +65 6817 6211, Option 5 Australia: +61 3 9071 4592, Option 5 Derivatives Support: Email |
| Sales Contact for Other ICE Data Services |
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